Return & Exchange Process

RETURN OR EXCHANGE SHOES

All returns & exchanges must be requested within 7 days of the date the package is delivered. To return/exchange, shoes must be in brand new condition as received, with the original box they came with and without any tape or marks on the shoebox.

Please submit your return or exchange request by message to "Return Authorization Request" with the information requested below and we will send you the details on how to send the shoes back for refund or exchange, usually within 24-48 hours.

Return or Exchange:

Go to "Return Authorization Request"

Packages sending back to www.PickAirShoes.com as return/exchange must be post marked within 7 days from when your request has been approved.

Pls DO ask us for returning address, DO NOT simply ship them back to the original address, or refund won`t be successfully processed. Please also email us relevant tracking number at Sales@PickAirShoes.com after you ship them out.

Return: Buyer is responsible for shipping package back to www.PickAirShoes.Com in original condition & packaging. After inspection we will credit your credit card acct in the amount the buyer paid for the shoes less standard shipping & handling fee.

Exchange: Buyer is responsible for shipping item back to www.PickAirShoes.Com and paying for shipping & handling a new shipment back to the buyer. Returns and exchanges back to www.PickAirShoes.Com must be posted marked within 7 days your request has been approved.

PickAirShoes.Com provides the highest quality brand new shoes there are -- AUTHENTIC!.All of our are 100% brand new and deadstock unless otherwise mentioned.All footwear is authentic therefore all shoes will come with original packaging and applicable accessories to the model (box,retro card,lace holders etc.)

Please understand that shoes are shipped directly from third party warehouses. We make every attempt to only work with accredited and licensed warehouses, however if in case you think the shoes you received may not be authentic, we simply ask that you return them to us for a full refund.

It is our mission to supply every single customer with authentic shoes at the best price,while providing unmatched customer service and 100% guaranteed satisfaction.We have been in shoe business for years working on eBay and with many of the highest regarded website sellers on the market -- during these years we have learned a lot about shoes and the people who buy them.We know what it takes to make you happy!